App support for DisplayQue Plus

DisplayQue Plus is provided by ExploreSoul Technologies under the DisplayQue product name. For account, app, platform, module, device, upload, notification, or workflow help, email support@displayque.com.

For questions about personal information or a privacy request, email privacy@displayque.com.

Include the least information needed to identify and reproduce the issue:

• business or workspace name and your registered account contact;
• the affected platform, module, screen, or action;
• device model, operating-system version, and DisplayQue Plus app version;
• when the issue happened, what you expected, and what appeared instead; and
• a screenshot only after checking that it contains no unnecessary customer, employee, payment, or confidential business information.

Never send a password, one-time code, recovery code, or payment credential. We may ask you to verify account control through an approved sign-in or contact-confirmation method.

• Confirm the device has a working connection and the app is up to date.
• Confirm you selected the intended business, platform, branch, and role.
• Ask an organization administrator whether the module and required permission are enabled for your account.
• Review device settings if camera, photos, microphone, location, background location, Bluetooth, or notification access is needed.
• Retry after signing out and back in only if doing so will not interrupt an unsaved business workflow.

The Privacy Policy explains the app's account, business, device, permission, location, media, notification, sharing, security, and retention practices.

To remove a personal login or an owner-authorized organization workspace, use the account-deletion page. The page explains verification, staff-versus-owner authority, full deletion rather than deactivation, and limited legal retention.

• System status for maintained public service-status information.
• Help center for product, rollout, module, and access guidance.
• Terms of service for account and organization responsibilities.
• Security and trust for public implementation-review guidance.